Shipping policy

At Anukari Studio, we aim to deliver your orders safely and on time across India.

1. Shipping Availability

We currently offer delivery across India through our trusted courier partners.

Delivery availability may vary depending on the customer's PIN code and courier serviceability.

2. Order Processing

Orders are generally processed and dispatched within 1–2 business days after successful order confirmation.

Orders placed on Sundays, public holidays, or during special sale periods may take additional time to process.

Once your order is dispatched, you will receive the available tracking details through SMS, WhatsApp or email.

3. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location.

Delivery may take longer for:

  • Remote or non-serviceable locations

  • Festivals and public holidays

  • Sale periods

  • Weather conditions

  • Courier delays

  • Unforeseen circumstances

The delivery timeline is an estimated timeframe and may vary depending on the courier partner.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before the order is placed.

If a Free Shipping offer is available, the applicable shipping charges will be waived according to the terms of that offer.

5. Order Tracking

Once your order has been shipped, tracking details will be shared with you whenever available.

You can use the tracking information provided to check the current status of your shipment.

6. Cash on Delivery (COD)

COD orders may be subject to order verification before dispatch.

Our team may contact you to confirm your order and delivery details.

If the order cannot be confirmed, Anukari Studio reserves the right to cancel the order.

7. Incorrect Address or Contact Details

Customers are responsible for providing a complete and accurate:

  • Name

  • Mobile number

  • House/Flat number

  • Street/Area

  • City

  • State

  • PIN code

Anukari Studio will not be responsible for delivery delays or failed delivery caused by incorrect or incomplete information provided by the customer.

8. Delivery Attempts

Our courier partner may make multiple delivery attempts.

If the customer is unavailable, provides an incorrect address, or refuses to accept the parcel, the order may be returned to our warehouse.

Additional shipping charges may apply if a shipment needs to be re-dispatched, where applicable.

9. Delayed or Lost Shipments

Although we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.

If your shipment appears delayed or lost, please contact our customer support team. We will coordinate with the courier partner and assist you with the shipment status.

10. Damaged Package

If the outer package appears damaged at the time of delivery, customers are advised to record a clear unboxing video while opening the parcel.

If the product inside is damaged, defective, or incorrect, please contact us within 5 days of delivery as per our Replacement Policy.

11. Contact Us

For any shipping-related questions or assistance, please contact us:

Anukari Studio

Email: help.anukaristudio@gmail.com

Website: anukaristudio.com

We’re happy to assist you with your order.