Terms of service

Welcome to Anukari Studio. By accessing or using our website, anukaristudio.com, placing an order, or purchasing our products, you agree to the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Anukari Studio

Anukari Studio is an online fashion store offering women's ethnic and contemporary clothing, including suits, kurta sets, farshi suits, co-ord sets and other fashion products.

All products listed on our website are subject to availability.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for any fraudulent or unlawful activity.
Provide false or misleading information.
Attempt to interfere with or damage the website.
Copy, reproduce, or misuse our website content, images, designs, logos, or other intellectual property without permission.

We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.

3. Product Information

We make reasonable efforts to display product images, colours, descriptions, sizes and other details as accurately as possible.

However, slight differences in colour may occur due to screen settings, lighting, photography, or manufacturing variations.

Product availability, specifications and prices may be changed or updated without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (₹).

We reserve the right to change product prices, offers and discounts at any time.

If an incorrect price is displayed due to a technical or human error, Anukari Studio reserves the right to cancel the affected order and provide an appropriate resolution.

5. Orders

When you place an order on our website, you agree to provide accurate and complete information, including:

Full Name
Mobile Number
Email Address
Complete Delivery Address
City, State and PIN Code

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or phone.

Order confirmation does not guarantee that the order will be fulfilled if the product becomes unavailable or if there is an issue with the order information or payment.

6. Order Cancellation

An order may be cancelled by Anukari Studio in certain circumstances, including:

Product being unavailable
Incorrect or incomplete customer information
Suspected fraudulent activity
Pricing or technical errors
Delivery limitations
Any other genuine operational reason

If payment has already been received for an order cancelled by us, the applicable amount will be processed according to our applicable refund/payment policy.

7. Payments

We may offer different payment methods, including prepaid online payments and Cash on Delivery (COD), depending on availability.

For prepaid orders, payment must be successfully completed before the order is processed.

For COD orders, payment must be made to the delivery partner at the time of delivery.

We reserve the right to verify COD orders before dispatch.

8. Shipping & Delivery

We aim to dispatch orders within the delivery timeline mentioned on the website or communicated to the customer.

Delivery times may vary depending on:

Customer location
Courier service
Weather conditions
Festivals or public holidays
Operational delays
Unforeseen circumstances

Once the order has been handed over to the courier partner, delivery is subject to the courier company's network and delivery conditions.

Anukari Studio is not responsible for delays caused by circumstances beyond our reasonable control.

9. Replacement Policy

Anukari Studio does not offer general returns or refunds.

Replacement may be provided only in eligible cases such as receiving a damaged, defective, or incorrect product, subject to our Replacement Policy.

Replacement requests must be raised within 5 days of delivery.

For complete eligibility requirements and the replacement process, please refer to our Replacement Policy.

10. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, you must contact us within the applicable replacement period.

You may be required to provide:

Order ID
Clear unboxing video
Product images/videos
Other information required for verification

After verification, Anukari Studio will determine whether the product qualifies for replacement.

11. Intellectual Property

All content available on this website, including but not limited to:

Brand name
Logo
Product images
Product descriptions
Graphics
Designs
Text
Website layout
Videos

is owned by or licensed to Anukari Studio and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use any website content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, social media platforms and other service providers.

These third-party services may have their own terms and privacy policies.

Anukari Studio is not responsible for the independent policies or practices of third-party service providers.

13. Website Availability

We try to keep our website available and functioning properly at all times.

However, we do not guarantee that the website will always be:

Available without interruption
Error-free
Free from technical issues
Completely secure from every possible threat

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Anukari Studio will not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, internet disruptions, natural events, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy.

We collect and use customer information only as described in our Privacy Policy and for purposes such as order processing, payment, delivery, customer support and other legitimate business purposes.